|
|
|
Mobile Marketing Strategy
Since the rise of text messaging in Europe in the early 2000s, mobile marketing and mobile content distribution have been the most exciting new media developments since the Internet. The mobile channel is experiencing the same explosive growth, and has become the de facto third screen that many believe will surpass television and the Internet in term of its impact on industry and communications. Here are some ideas and stats to help put some scale on where mobile is today, where its growth potential is pointing, and its unique characteristics
Mobile Marketing Statistics
- Text messaging is the most widely used data service on the planet, with 72% of all mobile phone users worldwide or 1.9 billion out of 2.7 billion phone subscribers at the end of 2006 being active users of text messaging. In Europe over 85% of the population use text messaging.
- The US is quickly catching up to Europe–in the US 68% of the population use text, and 44% use it daily/weekly.1
- US carrier Verizon set an all time monthly record in June 2007 when 10 billion text messages were sent and received on its network alone.2
- 1 in 3 mobile subscribers between the age of 18-34 have participated in a TV or radio text poll.3
- The rising adoption of accessing mobile Internet sites (WAP) in the US has taken hold where nearly 1 in 3 mobile phone users are accessing Internet sites on their phones.4
- 1 in 3 mobile phones in the market are mobile video capable.5
- 40% of major brands have already deployed mobile marketing campaigns. 89% of major brands are planning to market via mobile phones by 2008, and more than half of the brands in the next five years are planning to spend between 5 and up to 25% of their total marketing budget on mobile marketing.6
1 MMA Nov.2006
2 Verizon Press Release 2006
3 M:Metrics, Inc.
4 Mobile Herald Dec. 2006
5 NPD Group April 2006
6 Airwide Feb. 21 2006
Mobile Marketing Myths & Mistakes
Marketing in the mobile channel is often misunderstood, and there are many misconceptions regarding the strategies and tactics employed in leveraging the mobile channel. Here’s a few of them with responses to set them straight.
- The mobile channel is not effective for marketing.
Mobile phone penetration in the US is over 90%. 87 million people were text messaging users in May 2007, and another 20 million were browsing information on their phones. Over 75% of mobile subscribers 18-34 use messaging, and 1 in 3 surf the Internet on their phones. 20% of users OVER 65 use mobile messaging. These numbers are growing by the month. The mobile phone is quickly becoming a significant channel for communications and content consumption.
- Mobile is exclusively a youth marketing channel.
True, mobile data use skews heavy in 13-24 demo, but the average age for text messaging is over 30 and most mobile technologies like mobile Internet and content consumption are moving upwards extremely rapidly to where the primed demographic for mobile marketing can be defined as 13-34.
- Mobile marketing is intrusive and unwanted.
Mobile marketing is anything but intrusive. Protected by mobile operator regulations and industry best practices, mobile marketing is by definition permission based marketing to receptive consumers. Unlike the online world, spam is not permitted and only requested messaging can be sent to a mobile consumer.
- You need an opt-in database for mobile.
Mobile marketing is not forced advertising, but opt-in experiential marketing and brand interactivity. Unlike traditional advertising, it offers something to the consumer that is compelling and win/win for the consumer and brand alike.
- Mobile’s about cutting edge, sexy technology.
No. Mobile marketing is about applying the right strategies and tactics to achieve the planned marketing objectives. Certain sexy but bleeding edge mobile technologies are not ready for mass marketing, where others like text messaging enjoy mass adoption. Just because you can do it doesn’t mean you should do it. Choose the right tool for the right job.
Advantages of Mobile Marketing
The mobile channel and mobile marketing have characteristics that are unique from traditional media and marketing channels. Here's a few reasons why.
- It's not "hammer and anvil" advertising. Mobile marketing is a "scalpel" for focused communication to an audience, resulting in high participation and retention.
- Intimate–it's always on your person
- Addictive–it's easy to use and repetitious behavior is easy to access
- Mobile can be extremely viral and sticky …mobile marketing messages stay on the phone and are passed from consumer to consumer
- TRL Factor–mobile use is time relevant, content/context relevant and location relevant
- Presence–consumer is always "present" and available, always "online"
- Actionable–consumer can always execute a call to action without barriers or time delays… the store is always open
- 1 to 1 interactivity vs. one-to-many "dead" media–mobile offers the reach of broadcast with the power of 1-to-1 interactivity
Mobile Marketing Concepts & Ideas
While mobile leverages traditional media, the way mobile users interact with mobile initiatives is very different. In short, mobile engages the consumer or audience with content they value in permission based interactivity with the brand.
- Mobile leverages content… and “Content Creates Contact”
- Loyalty builder providing a constant brand impression that lives on the consumer’s handset
- Content is an experience which is more valuable than just advertising
- Customer control increases customer trust …mobile is respectful
- Brand trust is residual–mobile can build trust that carries over into consumer’s behavior in other channels (retail, web etc.)
- Mobile depends on and increases traditional media channel use
- Works towards the all important “goal alignment” between the consumer and the brand–they both want the same thing
- Mobile marketing can be desired communication, even more powerful than the “cool TV ad.” Mobile does more than advertise… it entertains.
- Mobile marketing results in consumer asking for contact…”Cool, give me more...”
- Mobile is experiential in nature, which should be leveraged to the max
|
|
|
|
Contact a Adz2Mobile Representive Today to Learn More How We Can Help You Reach
More Customers With Our Mobile Marketing Tool Kits.
1-800-431-8556
info@adz2mobile.com
Copyright 2008. Adz 2 Mobile, LLC. All rights reserved. For more information
contact 1-800-431-8556 or info@adz2mobile.com
|
|
|
|
|